Because of Ms. Boles efforts, the Valley Area Agency on Aging has received a wealth of additional funding opportunities and grants to improve the lives of seniors. She organized and conducted a Region-wide Needs Assessment for Seniors to identify areas of needs/resources in the senior community.  Changing the organization from a single focus of carrying out Older American’s Act duties to a business model. Taking on private pay with hospitals and managed care organizations and becoming Medicaid certified. This funding continues to provide seniors and their families in the Valley Area with the following life-changing programs:


In addition to the Valley Area Agency on Aging programs above, Kathryn has been able to change the way the Valley Area Agency on Aging operates by increasing availability of information to seniors in Genessee, Shiawassee, and Lapeer counties. She established the Information and Assistance department where now over 26,000 calls come into the agency every year. To accommodate new demand, Ms. Boles has also computerized the Case Manager Field and moved it to work from home to improve efficiency.